Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern VehicleFlex’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The 'us' or 'we' refers to the owner of the website (Bowater Price) whose registered office is GAINSBOROUGH HOUSE, SHEERING LOWER ROAD, SAWBRIDGEWORTH, CM21 9RG. Our company registration number is 03984449 registered in England and Wales. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Photos and videos are for illustration purposes only.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: full name including title, full address including postcode, telephone number(s) and email address(es).
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Status Disclosure

Bowater Price t/a VehicleFlex
6 Cornmarket, High Wycombe, HP11 2BW
Tel: 01494 769360
Email: enquiries@vehicleflex.com
Website: www.vehicleflex.com

Who regulates us?

VehicleFlex is a trading name of Bowater Price. The Financial Conduct Authority (hereafter FCA) is the independent regulator of financial services under which Bowater Price is registered. Our permitted business is credit brokerage, debt administration, counselling and adjusting and general insurance. Our registration number is 676823. You can check this in the FCA’s Register by visiting their website https://register.fca.org.uk/ShPo_HomePage or by contacting the FCA on 0800 111 6768 (From abroad: 44 20 7066 1000, Typetalk: 18001 0800 111 6768) or via email to consumer.queries@fca.org.uk.

Consumer Credit services

Whose Consumer Credit do we offer?

As a credit broker regulated and authorised by the FCA, we can introduce you to a select group of financial lenders who may be able to help you finance your vehicle via a contract based on the information that you have provided to us. You may request a list of these lenders and their Consumer Credit numbers at any time. As part of the process of obtaining finance for your vehicle we will need to pass your details on to one or more of our panel of lenders. Any organisation approached for credit will need to undertake credit searches with a credit reference agency which may affect your credit rating. These lenders provide a range of product types which may be suitable for your vehicle needs. We will explain the key features of those products to you, and are happy to answer any queries you may have regarding them.

Which service will we provide you with?

Following guidance issued by the FCA, we will take steps to ensure that if we make a recommendation in the course of advising you it will be suitable for your demands and needs at the time. The recommendation will be based on the information you provide to us. In a separate document assessing your demands and needs we will ask for information about your personal circumstances and objectives which may be relevant in order to enable us to identify your requirements in a contract. It is very important that you provide us with accurate and relevant information so that we may deliver the best service we can.

What will you have to pay us for our services?

We do not charge fees for our advice, recommendations or Consumer Credit contract services. However, we may receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with the finance provider. For further information on payments we may receive you must make a request in writing to the above address prior to the finance agreement going live. Some finance providers may charge an administration fee for setting up an agreement between you the customer and them.

Can we give you independent financial advice?

No, we are not independent financial advisers and so are unable to provide you with independent financial advice.